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Posting Number

Issue Date

Title

Closing Date

Division

Location

101 South Broad Street
Trenton, New Jersey  08625

Office/Unit

Salary Range

# of Positions

OPEN TO:

DESCRIPTION OF MAJOR DUTIES

Description

The Information Technology Specialist position will provide Tier 1 support to maintain the availability of DCA's multi-user network environment for all users in the Division of Housing and Community Resources. And, under the direction of the Help Desk Supervisor, provides support for the network servers and data communications network. Maintain user access systems and security using MS Active Directory, user email accounts using Microsoft Exchange or equivalent. Install software updates and patches to network operating systems, server-based applications, and centralized services. Track/troubleshoot/correct network-related issues, either submitted through the help desk/or identified by the monitoring of the network. Escalate issues to senior network administration staff or the NJOIT service desk when necessary.

REQUIREMENTS

Education/Experience

EDUCATION:

Graduation from an accredited college or university with an Associate's degree in Computer Science or Computer/Information Technology. 

EXPERIENCE:
	
One (1) year of experience in at least one of the following areas: the design and preparation of programs for electronic data processing utilizing current operating systems, modification of systems software and multiprogramming technology; or the development, maintenance, or installation of application programs; or in performing technical support functions within a direct access device environment, or the development, implementation, and maintenance of multi-network, multi-user Local Area Networks (LAN), Metropolitan Area Networks (MAN), and/or Wide Area Networks (WAN) environment.

Note: Technical support functions include experience in resolution of online production and/or communications network problems, and/or code modification, testing, and debugging of program modules in an online environment, and/or space allocation and control of direct access storage devices (DASD management).

Note: A Bachelor's or Master's degree in Computer Science may be substituted for one (1)  year of indicated experience.

SPECIAL NOTE ON SUBSTITUTING EXPERIENCE FOR EDUCATION

NOTE:  A general Bachelor's degree from an accredited college or university may be substituted for the Associate's degree.  Experience in the study of work methods/processes, analysis of varied types of data, design and preparation of systems/programs, operation of multiprogramming computer systems and work in the data processing support areas of input/output control or reliability support may be substituted for the required education on a year-for-year basis with thirty (30) semester hour credits being equal to one (1) year of experience.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position

Special Training

NOTE: Evidence of formal training in Computer Science/Information Technology received at an accredited institution may be submitted with your application for evaluation by the Department of Personnel for possible credit. These training courses will be examined to see how they compare, both in hours/content, to college courses to which they equate, sixteen (16) training hours being equal to one (1) college credit. In house training courses will not be accepted as meeting this criterion; thus, they will not be evaluated.

Additional Notes

NOTE: Pursuant to N.J.S.A. 52:14-7 (L. 2011, Chapter 70), also known as the “New Jersey First Act,” all new public employees are required to obtain principal residence in the State of New Jersey within one (1) year of employment. UNLESS OTHERWISE EXEMPTED FROM THE LAW.

The SAME program allows candidates who identify as having a significant disability, to apply for non-competitive and unclassified positions through a fast track hiring process. For more information about the SAME program, please go to: https://www.nj.gov/csc/same/overview/index.shtml.  If you have any questions, please email, resume1@dca.nj.gov or call 609-292-6030.  If you are applying under the NJ ”SAME” Program, your supporting documents (Schedule A or B letter) must be submitted along with your resume to resume1@dca.nj.gov by the closing date indicated above. DO NOT SUBMIT VIA THE DCA PORTAL.

A promotable eligible exists within the unit scope

A promotional list exists within the unit scope

An open competitive list exists

To apply to this position select "Apply to this Position" below
Please have your resume including any required documents (degree, licenses, certification and/or transcripts, letter of interest) and submit by the closing date.

Interviews will be granted based on resume
NOTE: Pursuant to N.J.S.A. 52:14-7 (L. 2011, Chapter 70), also known as the "New Jersey First Act," all public employees are required to obtain principal residence in the State of New Jersey within one (1) year of employment UNLESS OTHERWISE EXEMPTED FROM THE LAW.
The New Jersey Department of Community Affairs is an Equal Opportunity Employer